Privacy Policy

Effective Date: 09-07-2025

At Silklike.ng, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://silklike.ng or make a purchase from our online store. Please read this policy carefully. By using our website, you agree to the practices described below.


1. Information We Collect

We may collect the following types of information when you interact with our site:

a. Personal Information

  1. Name
  2. Email address
  3. Phone number
  4. Delivery address
  5. Billing information (e.g., credit/debit card details through a secure payment gateway)


b. Non-Personal Information

  1. Browser type and version
  2. IP address
  3. Time zone setting
  4. Device type
  5. Pages visited and time spent on the site


c. Order Information

Details of products ordered, payment method, delivery preferences, etc.


2. How We Use Your Information

We use the information we collect for the following purposes:

  1. To process and fulfill your orders
  2. To communicate with you about your purchases or account
  3. To improve our website, products, and customer service
  4. To personalize your shopping experience
  5. To send marketing communications (only if you opt-in)
  6. To detect and prevent fraud or misuse of our services


3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties, such as:

  1. Payment processors (e.g., Paystack, Flutterwave)
  2. Delivery and logistics partners
  3. Website hosting and analytics services
  4. Legal or regulatory authorities if required by law


4. Data Security

We implement appropriate technical and organizational measures to secure your personal information. These include encrypted payment gateways, secure hosting, and access restrictions.


5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. These help us understand site usage and customize content. You can control cookies through your browser settings.


6. Your Rights

Depending on your location, you may have the right to:

  1. Access the personal data we hold about you
  2. Request correction or deletion of your information
  3. Object to or restrict certain data processing
  4. Withdraw your consent at any time (for marketing communications)

To exercise any of these rights, please contact us at info@silklike.ng.


7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.


8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.


9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date. Please review it periodically.


10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Silklike.ng

Email: info@silklike.ng

Phone: +2347015054547

Website: https://silklike.ng